McAfee Email Protection – End of Service Announcement

Intel Security will discontinue McAfee Email Protection on January 11, 2017.
Provident recently learned that that Intel is phasing out McAfee Email Protection, a service protecting many of our Exchange email accounts. We are already working to identify a new security solution, and will soon announce a replacement system.

Who Needs Disaster Recovery?

Business continuity relies on off-site backup and seamless recoverability, especially in the event of a technical or natural disaster.
According to the International Data Corporation, at least 15% of small to medium-sized businesses are doing absolutely no backup.

Clock running out on Windows Server 2003

Support and Updates Ending July 14, 2015

Technical support and updates for Windows Server 2003 end July 14, 2015, a date that’s approaching too soon for the 12 million businesses still running on the operating system. Those companies will lose critical support from Microsoft when it stops developing and releasing updates and service patches.

Our New Anti-Virus Partner

Webroot Anti-Virus
We’re excited to update you about our transition to Webroot, an anti-virus service that is going to provide coverage for more clients while offering the same high level of service you expect from Provident Technology.

Though new to us, Webroot has been around since 1997 and has received numerous awards.

A Day Without IT

If your systems went down, how would your business hold up? As any IT professional or small-to-mid-sized business owner knows, IT is the lifeblood of commerce. A system failure can have far-reaching effects from lost productivity to customer service, and can damage the reputation of any size company.

Provident Technology Now Offering Cloud Backup and Recovery Services

New Cloud Backup and Recovery Services Help Clients Comply with Regulations, Automatically Protect Data and Gain Peace of Mind

By: Deborah Shapiro
As a leading managed IT and cloud services company, Provident Technology is pleased to announce we are now offering cloud backup and disaster recovery (BDR) services to small and midsize businesses in the Philadelphia region.

Opting Out of Emergency Alerts


By: Jennifer Schuler

Technical Writer

Likely, if you own a cell phone, you have received one by now and perhaps even one that has awakened you in the wee hours of morning – an “Amber Alert.” Amber Alerts are urgent bulletins about abductions issued by the National Center for Missing and Exploited Children along with public safety officials.

Recovering Lost Data


By: Matt Wise, Technical Engineer and

Jennifer Schuler, Technical Writer


So you think your data is protected – solely because you have your computer files backed up on a secondary storage device such as a USB flash drive? Think again …

Data that is accidentally deleted, corrupted, or otherwise becomes infected and inaccessible can be recovered, yet depending upon the way in which the files were “lost” in the first place, it may or may not be an easy task.

Internet Explorer Security Flaw

By: Ric Hayman

On Saturday, April 26th, 2014 it was announced that a flaw has been discovered in the Microsoft Internet Explorer web browser that presents a significant security risk. The flaw affects Internet Explorer versions 6 to 11 (the most recent version). The department of Homeland Security has made a statement advising everyone to avoid using Internet Explorer until a solution is found and released by Microsoft.

Out with the Old and in with the New: Why Leaving Windows XP Is Necessary Now

By: Jennifer Schuler

Technical Writer

By now you may have heard – either through news reports or via email notification, that when you wake up on Tuesday, April 8, 2014, Microsoft will no longer support Windows XP. You may be wondering: What does that mean for me? In a nutshell, it means that you will no longer have support and receive security updates, such as Microsoft security essentials.