Managed Services

Prompt, proactive, round-the-clock IT support for your business

Are you frustrated with technology slowing you down and negatively affecting your staff’s productivity? Provident Technology’s Managed Services is the smarter way to manage your IT infrastructure. Instead of letting your IT personnel take care of all your technology problems, our expert technicians will resolve any issues you may have, all for a flat monthly fee.

We proactively monitor your computers and network systems 24/7 to make sure issues are fixed before they turn into costly downtime. Our team can become your outsourced IT department or act as an extension of your in-house IT team, supporting your users as and when needed.

We proactively manage and maintain your computers and network to eliminate issues and enhance your employees’ productivity.

Our Managed Services Plans

Essential Plan

For small firms who prefer to pay-as-you-go with low monthly fees
Access to Client Portal
Remote Access to Client Machines
Remote Patch Management
**Anti-Virus/Anti-Malware Software with Updates
**Full Onsite/Offsite Disaster Recovery

Signature Plan

Hybrid plan with basic coverage and partially managed services
Access to Client Portal
Remote Access to Client Machines
Remote Patch Management
Anti-Virus/Anti-Malware Software with Updates
Adding and Removing AD Users
Backup Monitoring
Business Hours Onsite Support
Virus Removal and Cleaning
**24-7 Remote Support
**Full Onsite/Offsite Disaster Recovery
**Scheduled non-business hour support

Provident Plan

Hybrid plan with basic coverage and partially managed services
Access to Client Portal
Remote Access to Client Machines
Remote Patch Management
Anti-Virus/Anti-Malware Software with Updates
Adding and Removing AD Users
Backup Monitoring
Business Hours Onsite Support
Virus Removal and Cleaning
24-7 Remote Support
Full Onsite/Offsite Disaster Recovery
Scheduled non-business hour support