How call recording can help your business

Problems tend to occur when an employee can't remember important conversations or what was agreed upon over the phone. Recording phone calls is an ideal way to resolve this issue. When your business records customer service calls, you can review previous conversations with customers and resolve issues faster.

A guide to protecting your Microsoft 365 data

Microsoft 365 offers a number of features to help you protect your business’s data. In this article, we provide seven ways to boost data protection in Microsoft 365. Follow these tips so you can rest assured that your data is safe and secure.
Secure mobile devices
It’s common for employees nowadays to use personal smartphones or computers to access their work email, calendar, contacts, and documents, especially if they’re working remotely.

Enhance your business website with these design trends

Having a well-designed website is essential to any business, as it helps make a good first impression on customers, generate leads, and increase conversions. Enhance your business's website by following these tips.
Custom illustrations
A popular website design trend is the use of custom illustrations instead of photography.

Watering hole attack: What it is and how to protect against it

Watering hole attacks have become more common in recent years and pose a serious threat to organizations everywhere. Read on to learn more about what watering hole attacks and how your business can stay one step ahead of cybercriminals.
How watering hole attacks work
The term “watering hole” colloquially refers to a social gathering place where a particular group of people often go to.

Hassle-free ways to transfer files from Android to PC or Mac

You may want to transfer files from your Android phone to a PC or Mac to back up your files and free up some storage space on your device. Thanks to Android's open and transparent nature, you can easily do so using any of the following methods.

Through a USB cable

Using the USB cord that came with your phone is probably the most convenient way to transfer files to your computer.

Why you should get a Mac with an SSD

If you're looking for a new Mac, you might be wondering if you should get one with a hard disk drive (HDD) or a solid-state drive (SSD). While HDDs are cheaper, SSDs offer many advantages that make them the better choice. Here are some reasons you should get a Mac with an SSD.
SSDs are more reliable
All types of disk drives are more likely to fail with age, but SSDs are more resistant to age-related degradation than HDDs. This is because most modern SSDs use NAND flash memory, which is not as susceptible to the wear and tear that HDDs experience with their spinning disks.

How to make your computer last longer

Most tech experts will tell you that a PC should last for 3–5 years before it needs to be replaced. Of course, with the right amount of care and maintenance, you may be able to get a bit more use out of your machine. Here are some ways you can make your computer last longer.

TDoS: What it is and how to protect against it

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations.
What is TDoS?
A denial-of-service attack aims to crash a system by bombarding it with an overwhelming number of requests, forcing the targeted system to shut down eventually.