If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.
Why your company should record calls
Master OneNote in no time
OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.
Improve your password management profile with single sign-on
The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords.
Fix these unpleasant-looking website elements now
According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the chance of making a sale.
Windows 10: Boost your PC’s performance with these tips
Windows 10 has a lot of special features that aim to improve your computing experience. Unfortunately, many of these may also slow your PC down, especially if your machine is older or has a low-end processor. We’ve listed four effective tweaks to make your Windows 10 computer faster.
Shopping for antivirus software? Consider the following points
As viruses, ransomware, and spyware become more dangerous these days, it’s more important than ever to have powerful antivirus protection. When choosing the right antivirus program for your computer, however, there are many things you should consider.
What Android accessories should you have?
Many Android phone and tablet models provide great features and functionality out of the box. However, your Android device can offer so much more value when you customize it with accessories and peripheral devices. Here are some must-have accessories you should invest in for your Android devices.
Think twice about selling or donating a Mac
Today’s computer users often forget or are unaware of how much sensitive information their devices store. The ability to save passwords, credit card numbers, and personal messages is undeniably convenient, but it’s also a huge liability. If you’re thinking about getting rid of your Mac, make sure to follow these steps first.
The benefits of BYOD and CYOD
More and more organizations today are seeing the value in implementing bring your own device (BYOD) and choose your own device (CYOD) policies. Aside from increased efficiency and productivity, there are plenty of other benefits that businesses across industries can get from both strategies.
Protect your VoIP systems against denial-of-service attacks
Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks.